Our business ethics and policies

Since 1970, when Jules Joosten founded our company, we have acted to build trust and transparency with our stakeholders. This belief has been, and always will be, the foundation of our long-term success.

2021 08 06 12 49 15 Window

Code of business conduct

As a food intermediary, we are committed to working to ensure a sustainable dairy sector and to encourage sustainable practices in all areas of our supply chain. And, as an international company with commercial operations all over the world, we recognise that our businesses may influence the livelihoods of many people around the world.

Our Code of Business Conduct reflects our commitment to conducting business in an ethical,
legal and responsible manner.

Supplier code of business conduct

We expect the same commitment from our suppliers and their employees, agents and subcontractors. This Supplier Code of Business Conduct sets out essential minimum requirements expected from our suppliers.

Warehouse and transport policy

The Interfood Supplier, Customer and Warehouse Policy is a set of general rules applicable to all warehouses that store Interfood products. The Interfood quality department regularly audits warehouses to see if they comply to this policy.

The Interfood Supplier, Customer and Transport Policy is a set of general rules applicable to all forwarders that ship Interfood products. The Interfood quality department regularly audits forwarders to verify that they are complying with this policy.

Complaint policy

For the handling of complaints/claims please make sure the guidelines mentioned in our complaint policy are followed. By doing so, complaints will receive the proper attention and follow up from us.