Privacy statement
At Interfood, we value the trust you place in us. Whether you visit our website, subscribe to our updates or interact with us as a business partner, we want you to feel confident about how we handle your personal data. We are committed to transparency, responsibility and respectful data processing.
1. About this Privacy Statement
This Privacy Statement explains how we collect, use, share and safeguard personal data in accordance with the General Data Protection Regulation (GDPR), the Dutch GDPR Implementation Act (AVG), the Dutch Telecommunications Act, and other applicable privacy laws.
2. Interfood collects the following personal data
We processed personal data that you provide directly to us, as well as information that arises from your interactions with us. The type of data and the legal basis for processing depend on how you engage with Interfood.
2.1 Contacting Interfood
When you contact Interfood by email, phone, social media or through a form on our website, we collect the information you provide, such as your name, contact details, company information and the content of your message. We use this information to respond to your inquiry, support you effectively and improve our communication processes. We rely on legitimate interests in maintaining effective communication, or on your consent when you choose to provide optional information.
2.2 Subscribing to Email Updates
When you subscribe to Interfood’s email updates, including newsletters, industry insights or other marketing communications, we collect your name, email address and information about how you interact with these emails, such as opening and clicking behaviour. This information helps us provide relevant and meaningful communications. We only send these emails with your consent, and you may withdraw this consent at any time.
2.3 Participation in our events
When you register for an event, webinar or similar activity, we collect the personal data necessary to organise your participation. This may include your contact details, company information and, where relevant, details such as accessibility requirements or dietary preferences. We use this information to manage your participation and provide event-related updates. Depending on the event, we rely on legitimate interests in hosting and organising events or on your consent for optional data.
2.4 Visiting our Website
When you visit our website, we automatically collect technical information about your device and browsing behaviour, such as your IP address, browser type, operating system and interactions with our website. Cookies and similar technologies are used to ensure the functionality of the website, to analyse usage patterns and, where permitted, to tailor content. Functional cookies are processed based on legitimate interests, while non‑essential cookies are used only with your consent. You can manage your cookie preferences at any time through our Cookie Policy.
2.5 Interaction via Social Media
When you engage with Interfood on social media platforms such as LinkedIn, we may receive information associated with your profile or your activity, such as your username, profile details, comments and engagement metrics. We process this information to respond to your messages, understand our audience and improve our communication. This processing is based on legitimate interests. Social media platforms also process your data according to their own policies.
2.6 Visiting our Offices and Warehouses
When you visit one of our offices or warehouses, we may collect your name, company and contact details for access control, safety or hygiene purposes. This enables us to maintain the security of our staff, premises and operations. Such processing is based on legitimate interests.
3. How we use your information
We use your personal data to communicate with you, respond to your requests, provide updates, organise events, secure our facilities and improve our services. We may also generate aggregated or anonymised analytics to understand trends and improve our digital channels; these analyses cannot identify individuals. We do not sell personal data. We may work with carefully selected service providers who support us in delivering communications, managing IT systems, organising events or securing our infrastructure, and these parties process data strictly on our behalf. Transfers of personal data outside the European Union are made only with appropriate safeguards.
4. Your privacy rights
You have the right to request access to the personal data we hold about you and to ask us to correct or delete information when appropriate. You may request restrictions on processing, object to certain processing activities and withdraw consent at any time where consent was the basis for processing. You may also request a copy of your data in a structured and machine‑readable format. To exercise your rights, you may contact us at info@interfood.com.
If you have concerns about how your data is handled, you may submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via https://autoriteitpersoonsgegevens.nl.
5. Marketing Communications and Consent
We send marketing communications only when you have given your explicit consent. You may withdraw this consent at any time by clicking the unsubscribe link in our emails or by contacting us directly. If you choose to withdraw your consent, we will stop sending marketing communications and delete your data unless a reasonable period unless a longer retention period is required by law. You also have the right to object at any time to the processing of your personal data for direct marketing purposes, and if you exercise this right, Interfood will no longer use your personal data for such purposes. We maintain secure records of your consent as part of our compliance obligations.
6. How we Protect Personal Data
We implement appropriate technical and organisational measures to ensure a high level of security when processing personal data. These measures include secure IT systems, restricted access controls, encryption where appropriate, regular monitoring and testing and internal governance practices such as policies, guidelines and staff training. These measures are designed to ensure responsible and secure handling of all personal data.
7. Retention Periods
Interfood retains personal data only for as long as necessary to fulfil the purposes for which the data was collected, or for as long as required by applicable laws and regulations. We apply retention periods that reflect the nature of the data, the context in which it was collected, and the operational or legal requirements associated with it. When personal data is no longer needed, it is securely deleted or anonymised. Where we cannot define a specific retention period in advance, we determine the appropriate retention duration based on objective criteria such as legal obligations, the duration of our relationship with you, the relevance of the data for ongoing business activities, and the need to maintain accurate records
8. Updates to this Privacy Statement
We may update this Privacy Statement to reflect changes in our services, technologies or legal obligations. When significant updates occur, we aim to inform you before the changes take effect. The latest version of this Privacy Statement will always be available on our website.
9. Contact
If you have questions about this Privacy Statement or how Interfood processes personal data, you can contact us at info@interfood.com.